When you place an order, we will automatically send you an email confirming the details of the order. Once your items have been scheduled for shipping, we will send a followup email with tracking information for your package(s).
Most orders are shipped out the next business day, and may take up to five business days to arrive, depending on the chosen shipping method. Please check product information pages for item-specific shipping details.
Customer satisfaction is our top priority.
Refund, Returns and Cancellation Policies
If you are not satisfied with any of our products you may exchange or refund it for full price, less shipping and handling.
- If items have been damaged during shipment please contact us immediately upon receipt.
- All returned products must be in original packaging.
- Products must be returned within 4 days of receipt, unless prior arrangements have been approved.
- Products must not be damaged, torn, used or dented; they must be in new condition.
- Refunds or exchanges will not be given for items damaged by accident, negligence or improper care.
- Credit card refunds may take several days to post, depending on your card provider.
Frequently Asked Questions
- How can I track my package?
- Depending on shipping method, we will email you a tracking number.
- My package arrived damaged, what should I do?
- Email or call us immediately.